Ode to the Meeting Planner and Other Service Professionals

Congratulations to Leading Authorities Speakers Bureau for publishing their hysterical short video on the special and unique vernacular of meeting planners.  If you’re a meeting planner, work with a meeting planner, live with, are friends with or somehow support a meeting planner – you need to view this 2.5-minute video.

Members of the meeting planning and hospitality industries have a peculiar vocabulary all their own.  I learned “FTLOG” (For The Love of God) from a meeting planner friend several years ago.  My friend was clearly having a FTLOG moment:  when we’re reminded that what we do is not always difficult and yet small details are sometimes missed.  This results in a SMH (Shake My Head) moment, but that’s another story best saved for someone else’s blog.  These small details comprise much of the work that meeting planners oversee on a routine basis.  These fine details result in meetings and events that are flawless – or pretty close to it.

Meeting planning can be a rewarding and sometimes thankless job.  Yes, it’s our job to manage these details, to fly under the radar and to have an event go off without a hitch – or to at least give you the impression that it did.   A recent 2012 U.S. News and World Report study announced that the position of a meeting, convention and event planner was number 16 on the list of the best jobs in America.  One of the main reasons it made the list:  job satisfaction was rated as high.  Almost every meeting planner I know finds their work and this profession very fulfilling.

Now back to the video again where I learned two things:  first, I need to rely less on acronyms in my day-to-day patois.  I hope that this will be easier than it sounds.  The second learning opportunity that I gained was to remember to say thank you.  Thank you to the people who work hard and very often are so under-appreciated:  whether it’s a front desk representative, an electrician, a bellman or a member of the housekeeping staff.  These are some of the most thankless jobs in the industry and there are many more like them.  Going forward, I plan to be more appreciative and more importantly – demonstrative of my gratitude.  Recognition and a thank you aren’t hard things to give – and they certainly go a long way.


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