Tag Archives for Mark Zuckerberg

More 2020 Social Media Trends to Watch

Here are some more trends we’re watching this year: Customer Service Amps Up:  Several acquaintances have established Twitter accounts with the express purpose of reaching out to brands to voice their complaints.  They don’t utilize Twitter to connect with fellow users or to research topics of interest or to follow trends:  they use it solely to command the […]

A Planner’s Review of a Challenging Year for Facebook

Like other large, successful social media networks, Facebook continues to enhance its existing services and to offer new features.  Last year, however, the company found itself mired in a number of very public scandals.  Facebook’s stock price (Symbol:  FB) hit an all-time high last summer, and yet the world’s largest social media platform continued to be haunted by […]